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Wholesale Instructions The pendant is sold by default as a single piece unless it is marked as including a chain. If you need a chain, please purchase it separately Long-term Recruitment of Cooperative Agents Our company sincerely seeks global online sellers and corporate agents for long-term cooperation, providing you with corresponding supporting services including stable in-stock supply, optional Chinese or English descriptions, images, materials, size introductions, main images, actual product images, model images, detail images, etc. We offer free dropshipping and truly provide strong supply assurance for small and medium-sized sellers with regular monthly new product updates, OEM custom orders, and more! Please consult our online customer service for details Discount Offer 1. Free shipping nationwide via standard courier for single purchases over 300 yuan 2. For long-term purchases totaling over 1000 yuan, 5% off 3. Long-term purchase accumulation of over 10,000 yuan 7% off 4. Accumulated purchase amount exceeding 100,000 yuan for long-term 10% off 5. We recommend that you place orders for styles with better sales to enjoy lower prices than wholesale discount prices, thus maximizing your profits. For more details, please check the customization page or contact online customer service Shipping and Delivery Shipping Time: Generally, orders placed and paid before 4 PM on the same day will be arranged for dispatch on the same day.If payment is made after 4 o'clock, it will be arranged for dispatch the next day! Note: In case of special circumstances, the delivery time will be subject to mutual agreement Customers who expect same-day shipping need to place orders and complete payment as early as possible, trying to avoid the peak order times between 3 to 4 PM! Express delivery method: Our company defaults to working with YTO Express, except for Xinjiang, Tibet, and Inner Mongolia where it costs 10 yuan, and for other regions it costs 6 yuan excluding Hong Kong, Macau, and Taiwan.Alternatively, you can choose SF Express for delivery.Please confirm the specific shipping cost with customer service Customer Service Online Hours: Monday to Saturday: 9:30 AM to 8:00 PM. Closed on Public Holidays Regarding Inspection Before the courier leaves the site, please check the items according to your order.If you find any discrepancies in quantity or damaged goods, please contact us as soon as possible, and we will assist you with any related after-sales issues.The courier left the site without checking the goods, and the consequences are the responsibility of the customer. Regarding Out of Stock Due to the increasing variety of store products or some styles being particularly popular, it is difficult for warehouse staff to promptly update inventory status daily, which can lead to some styles being out of stock If there is a shortage in your order, our customer service staff will promptly contact you and arrange further steps after you make a decision Regarding Product Returns and Exchanges If there are any issues with the product quality, please contact us within 24 hours of receiving the goods.Although we manually inspect each order before shipping for distribution, packaging, and quality control, it's impossible to check everything 100%. Some styles inevitably have inherent quality issues. Therefore, if there are any quality problems, please contact us first to explain them. After several restocks, we will send the problematic items for replacement at once. There's no need to rush to replace a small issue with a product upon receipt; this wastes a lot of shipping costs and both parties' time and energy The return shipping cost will be covered by our company; initially, it will be borne by the buyer We will advance the shipping fee, and after receiving the goods, we will promptly refund the shipping fee via Alipay transfer.For items to be paid on delivery, our company will handle them as rejected. About product pricing The sales price of all products in our store does not include VAT. If you need an invoice, please contact customer service for a quoted price that includes tax.