Shipping Policy

All orders ship for free when the total product amount (after applying the discount) reaches 20€.

Orders are processed and shipped within 2-5 business days, excluding holidays, after order receipt or credit card approval. If you haven't received a shipment notification after 5 business days, please contact our customer service team at email for assistance.

If all items in the order are from overseas warehouses, users in Germany, Belgium, the United Kingdom, and the Netherlands can expect to receive their orders within 7 business days.

If the order contains non-overseas warehouse items, the shipping time is as follows:

  • UK Delivery: 15-20 Business Days
  • DE Delivery: 15-20 Business Days
  • FR Delivery: 15-20 Business Days
  • All Other Countries: 15-24 Business Days

PLEASE NOTE THAT THESE ARE ESTIMATED DELIVERY TIMES. Delays may occur due to the shipping carrier or international customs sorting.

You will find delivery estimates for every product when placing your order.

Once your item has been shipped, you will receive a tracking number and can check the exact ETA of your package anytime, anywhere, through your confirmation email or on our site.